Product details
DESCRIPTION

Guarantee and Care

RETURN POLICY

Returns
Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, you must request a return within 90 days of the original purchase date at info@drmode.net. Please allow between 7 to 10 days to process your return. Once your return has been process, you will receive an automatic notification from us.

IMPORTANT! Please ensure to include your order# or we will not be able to process the return.

 

Genex Return Order#

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

SHOPPING

Shipping:

It may take 6-12 hours to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.

Shipping Fees and Timing : Free standard shipping. We strive to deliver your order within 3-9 business days in the United States and within 9 business days in Europe.

To track your order, please visit your DRMODE account or the shipping confirmation email.

Return value:

100% Money Back Guarantee, our return policy is 90 days . Purchases made online can be returned online or in stores for free.

Or to register a return online ,Contact the client service. Register your returns online by connecting to your DRMODE account.

Items purchased with PayPal can be returned online or exchanged at a self-supporting store

Prepare the package : Put the item in the original package and place it with the original receipt.

Delivery of packages to Postal Company : Unload your packages at the Postal Company store or collection point.

Inquiries  +1 (800) 275-8777 (Business days: 24 hours a day, 7 days a week)

Our Vision

Through our obsession with design and ergonomics, countless hours of testing and world-class manufacturing we create (and curate) objects that command your attention and demand to be held. That are a joy to use. That refuse to be hidden away. That winawards.

Free shipping and returns